Shipping Policy

We are giving free shipping for all destination.

The customer is responsible for paying All shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund, along with a 20% restocking fee.

Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $75, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Please note:
For returns, that are for any reason other than being defective, the customer is responsible for all shipping cost including return shipping and any related fees. There is also a 20% restocking fee. This includes but is not limited to failing to pay import duty and or taxes. To return your product, you should ship your product to: BioTech UV LLC, 4075 Park Blvd. 102-165, SAN DIEGO CA 92103, United States

Import fee and taxes.
Please note: The customer is responsible for all import fees and taxes and these are not included in the price of the item. If unsure the customer should check with their local authorities to determine what if any fees and or taxes my be due


Also see: Refund policy